Page 10 - May Spotlight
P. 10

Which change management models


        have you used?






        Change management is about supporting your employees to adjust to changes made
        within a business. There are many models out there that can be used to gain knowledge
        and understanding of the change process, and to effectively manage this. Some of the most
        popular models used are:                                                                                               Other models that can be used are:



                                   Kotter’s 8 Step model (Leadership Thoughts, 2018)                                                                      ADKAR (Accipio.com, 2018)


                                   Step 1- Increase Urgency                                                                                               Awareness
                                   Step 2 – Build the guiding team                                                                                        Desire
                                   Step 3 – Get the right vision                                                                                          Knowledge
                                   Step 4 – Communicate buy in                                                                                            Ability
                                   Step 5 – Empower action                                                                                                Reinforcement
                                   Step 6 – Create short term wins
                                   Step 7 – Don’t let up                                                                                                  This model is about getting your employees involved, ask for their
                                   Step 8 - Make it stick                                                                                                 opinions, and ask for volunteers to get involved in the project of
                                   Similar to ADKAR (see below) this model involves the employees                                                         change. You also address the knowledge and skills gap within
                                   more, it also gives them a sense of achievement throughout the                                                         this model to give your employees the support they need for the
                                   process of change.                                                                                                     changes.


                                   Stephen Covey: 7 Habits Model (Change Management                                                                       Lewin’s change management model (Mindtools.com, 2018)
                                   Coach, 2018)
                                                                                                                                                          Unfreeze
                                   Habit 1 – Be proactive                                                                                                 Change
                                   Habit 2 – Begin with the end in mind                                                                                   Refreeze
                                   Habit 3 – Put first thing first
                                   Habit 4 – Think win/win                                                                                                This model goes through the different stages of preparing the
                                   Habit 5 – Seek first to understand, then to be understood                                                              company for the change, letting them accept the change and then
                                   Habit 6 – Synergize                                                                                                    integrating them so that they become normal practice for the
                                   Habit 7 – Sharpen the saw                                                                                              company.
                                   This model is great as it refers to habits which sometimes are hard to
                                   break. By looking at each habit you are looking at how we can best
                                   break old habits and replace with new habits of change.


                                   Kubler – Ross: Stages of change (Cleverism, 2018)                                                                      Nudge Theory (DPG Community, 2018)


                                   1.     Denial                                                                                                          Nudge theory is about achieving subtle changes through the use
                                   2.     Anger                                                                                                           of positive reinforcement and indirect suggestions rather than
                                   3.     Bargaining                                                                                                      punishment.  It is based on understanding how people think
                                   4.     Depression                                                                                                      and make decisions, and the fact that people do more of what is
                                   5.     Acceptance                                                                                                      rewarded and less of what is punished.

                                   Also known as the change curve, this model is about working with                                                       Managing change within a business is sometimes hard to achieve, by
                                   people’s different emotions, accepting them and then supporting                                                        implementing one of the above models it will assist you in achieving
                                   them through each stage.                                                                                               this.



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