Page 11 - May Spotlight
P. 11

Which change management models

 have you used?

 Change management is about supporting your employees to adjust to changes made
 within a business. There are many models out there that can be used to gain knowledge
 and understanding of the change process, and to effectively manage this. Some of the most
 popular models used are:   Other models that can be used are:

 Kotter’s 8 Step model (Leadership Thoughts, 2018)   ADKAR (, 2018)

 Step 1- Increase Urgency          Awareness
 Step 2 – Build the guiding team   Desire
 Step 3 – Get the right vision     Knowledge
 Step 4 – Communicate buy in       Ability
 Step 5 – Empower action           Reinforcement
 Step 6 – Create short term wins
 Step 7 – Don’t let up             This model is about getting your employees involved, ask for their
 Step 8 - Make it stick            opinions, and ask for volunteers to get involved in the project of
 Similar to ADKAR (see below) this model involves the employees   change. You also address the knowledge and skills gap within
 more, it also gives them a sense of achievement throughout the   this model to give your employees the support they need for the
 process of change.                changes.

 Stephen Covey: 7 Habits Model (Change Management   Lewin’s change management model (, 2018)
 Coach, 2018)
 Habit 1 – Be proactive            Change
 Habit 2 – Begin with the end in mind   Refreeze
 Habit 3 – Put first thing first
 Habit 4 – Think win/win           This model goes through the different stages of preparing the
 Habit 5 – Seek first to understand, then to be understood   company for the change, letting them accept the change and then
 Habit 6 – Synergize               integrating them so that they become normal practice for the
 Habit 7 – Sharpen the saw         company.
 This model is great as it refers to habits which sometimes are hard to
 break. By looking at each habit you are looking at how we can best
 break old habits and replace with new habits of change.

 Kubler – Ross: Stages of change (Cleverism, 2018)  Nudge Theory (DPG Community, 2018)

 1.  Denial                        Nudge theory is about achieving subtle changes through the use
 2.  Anger                         of positive reinforcement and indirect suggestions rather than
 3.  Bargaining                    punishment.  It is based on understanding how people think
 4.  Depression                    and make decisions, and the fact that people do more of what is
 5.  Acceptance                    rewarded and less of what is punished.

 Also known as the change curve, this model is about working with   Managing change within a business is sometimes hard to achieve, by
 people’s different emotions, accepting them and then supporting   implementing one of the above models it will assist you in achieving
 them through each stage.          this.

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